Once your appointment has been reserved, you will be sent an initial reservation confirmation via text message and email. This is only a confirmation that your appointment has been made and provides you with the details of when it is, what treatments were scheduled, and our address.

48 hours prior to your reservation, you will receive a link via text message to both confirm your appointment and to fill out necessary consultation forms and waivers. All forms must be filled prior to your appointment time. If they are not completed prior, your treatment time may be shortened to complete these essential forms. If you are unable to complete your forms prior to your appointment, please arrive 15 minutes early to complete them and to ensure that you receive the full time that you reserved. If you have reserved treatments that require a set amount of time to perform, have not completed your intake forms prior, and do not arrive 15 minutes early to complete them, your reservation will be cancelled and your card on file will be charged 95% cost of all reserved treatments.

All appointments require 24 hours’ notice for cancellations. Please note that “rescheduling” with less than 24 hours notice is a cancellation. Cancellations made less than 24 hours will be charged 40% cost of your reserved treatments.

If you fail to attend your appointment without prior notice, the card on file will be charged 95% cost of your retained treatments.

Your health and safety is our highest priority. To ensure the highest standards of health and safety for you, our staff, and other guests, we kindly ask that you reschedule immediately if you feel unwell. If you or a member of your household is experiencing signs of illness or has been exposed to a contagious condition, please notify us immediately to reschedule.

To schedule a bespoke facial, discuss your current skincare ritual, or reschedule an existing reservation, please connect with our studio directly. We look forward to welcome you to Love Lift!

• Inquiries: www.loveliftarch.com/contact

• Studio: 75 South Riverside Avenue, Suite E, Croton on Hudson, NY 10520

To ensure absolute safety and product purity, all retail and skincare selections are final sale. Once an item leaves the regulated climate of our studio, it cannot be verified for resale. Consequently, we are unable to accept returns, refunds, or exchanges on any retail items.